No status data is published yet. This page shows live information once the operator connects a monitoring feed (see
data/status.example.json). Until then it deliberately does not claim anything is working or broken. If you have a problem with your server, contact us with your order reference.What each status means
- Operational: the location is working normally.
- Degraded: the location works but with errors, slowness or reduced capacity.
- Outage: the location is not serving traffic for some or all servers.
- Maintenance: planned work is in progress. Notice is given before it starts where possible.
How incidents are reported
Each incident gets a date, a plain description and a resolved or ongoing mark. Past incidents stay on the page rather than being removed. Uptime commitments and service credits are set out in the service level agreement.
If your server is affected
- Check the status table above for your location.
- Try the in-browser console from your order page, which is independent of your server’s network.
- If the table shows normal service, contact support with your order reference.
Location details are on the locations page, and plan details on the VPS plans page.